Shipping Policy

Welcome to https://ghumlena.com/! Please read our shipping policy carefully to understand how we handle the delivery of travel-related documents and services.

1. Delivery of Travel Documents

• All travel-related documents, including tickets, itineraries, and invoices, will be delivered electronically via email.
• Physical delivery of documents (if applicable) will be handled via reliable courier services and may incur additional charges.

2. Processing Time

• Upon successful booking and payment confirmation, electronic travel documents will be processed and sent within [specific time frame, e.g., 24-48 hours].
• Physical delivery (if applicable) may take [specific time frame] depending on the destination and courier service availability.

3. Shipping Charges

• Electronic delivery via email is free of charge.
• Shipping charges for physical delivery, if applicable, will be calculated at checkout or communicated prior to dispatch.

4. Tracking Your Delivery

• For physical documents, a tracking ID will be provided once the shipment is dispatched.
• For electronic documents, a confirmation email will be sent with all necessary details.

5. Address and Contact Details

• Please ensure that the provided email address and/or physical address are correct.
• We are not responsible for delays or non-delivery due to incorrect contact details.

6. Lost or Undelivered Documents

• If you do not receive your electronic documents within the specified time, please contact our support team immediately.
• For physical documents, claims for non-delivery must be reported within [specific time frame, e.g., 7 days] of the expected delivery date.

7. Support and Assistance

• For any queries or concerns regarding the delivery of your travel documents, feel free to contact us at [support email/phone number].

We are committed to ensuring a seamless experience for all our customers. Thank you for choosing https://ghumlena.com/ .